For Issues related to Orders including

  • Returns
  • Refunds
  • Cancellations
  • Delivery Status
  • Order Defects
Reach us out via a WhatsApp message or via an email to . We’ll get back to you within 24 hours.

Please go through our Return policy for reference before proceeding on with your request.

To initiate the refund/return process. All you need to do is inform us of the Defect/ Damage within 48 hours of the receipt of the product by writing to us at or messaging us on the on website chat or WhatsApp with the following details:

  • Order number
  • Full name
  • Contact number
For delivery status please refer to Track Order in the Dzor Mobile app. We update it consistently to give you an exact estimate of the delivery. We appreciate your patience.

Lets Chat

For Inquires related to Partnering with Dzor.

Guidance needed to learn how to use the Dzor seller platform (Merchant panel) Please email us at or message us on WhatsApp o book an appointment with a Dzor expert. We’d get back within 24 hours.

For account related queries

Or issues including Deactivating Dzor account. Change of email address. Or any other Dzor account related query Email us We’ll try our best to help you at the earliest

For queries related to Business Partnerships with Dzor :

  • Delivering with Dzor
  • Logistic operation Partnership
  • Engineering Partnerships
  • Innovation Partnership
  • Fashion Partnerships
  • Event Partnerships

Jobs with Dzor :

  • Information Technology Engineering
  • Computer Science Engineering
  • Engineering Partnerships
  • Graphic Design
  • Fashion Designer
  • Support Request Handling
  • Marketing
  • Sales
Please reach us out at , We really look forward to hearing from you